How to B2B a CEO (with Ashu Garg)

How to succeed at customer success (Nick Mehta, CEO of Gainsight)

Episode Notes

Super-networker and Gainsight CEO Nick Mehta tells me how listening to people and creating a good company culture has turned the customer success software platform into a market leader.

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Nick Mehta’s site

https://www.mehtaphysical.com/

Gainsight

https://www.gainsight.com/

The one page strategic plan

https://scalingup.com/book/

Shoshin

https://alyjuma.com/shoshin/

Gainsight was one of the best small companies to work for in 2018

https://www.usatoday.com/story/money/business/2018/12/10/costco-google-t-mobile-ranked-best-companies-work-2018/2202327002/